Broken Pro controls — dead editor tabs, pickers, the filter bar, or the print pop-up — usually trace to a JavaScript error, and the browser console names the failing script.
Symptoms with Pro #
Beyond the free plugin's admin controls (tabs, date picker, color pickers, uploader), a script conflict with Pro can also break:
- The filter bar on
[couponloop]pages — dropdowns that don't filter, keyword search doing nothing. - The print pop-up — coupons opening in a bare new tab instead of the overlay. The pop-up uses the Colorbox script; a theme that dequeues or double-loads Colorbox is the usual culprit.
- Quick/Bulk Edit fields on the coupon list not saving.
Reading the console #
- Press F12 (or right-click → Inspect) and open the Console tab.
- Reload the broken page — admin screen or the front-end loop page — with the console open.
- Red messages name the file and line that failed.
If the file belongs to another plugin or your theme, deactivate it to confirm and report it to that developer — Troubleshooting Conflicts walks the elimination procedure. If it's a Coupon Creator Pro file, contact support with the exact error text and your System Info (Coupons → Options → System Info).
If the console is clean #
A server-side (PHP) error can also halt scripts. Enable WordPress debug logging and check wp-content/debug.log; include anything relevant when you contact support.
