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Agents & Networks (Pro)

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A single retrieval chat does one thing per question: search, then answer. Wyregraf Pro's Agents and Networks let a chat do several things in sequence — rewrite a vague question into a searchable one, retrieve, consult conversation history, and shape the reply — each step handled by a dedicated agent.

They're an advanced feature; a plain retrieval chat is the right starting point for most sites.

Agents #

An Agent is one reusable unit of AI work: a tool, plus the prompts and profiles it runs with. Go to Wyregraf → Agents.

The Agents list

  1. Add New creates an agent.
  2. Each agent in the list can be used by any network.

Editing an agent

  1. Agent Type sets how the agent runs.
  2. The editor's tabs hold the rest: Tool, Prompts, and Profiles.

The Tool tab is what the agent actually does:

Choosing the agent's tool

  1. Pick one of the built-in tools:
    • Retrieval — search your embeddings and answer from the matches.
    • Query Processor — rewrite the visitor's raw question into a form that retrieves well.
    • History — answer from the conversation so far.
    • Lever — adjust the response along configured dimensions such as tone, clarity, or formality.

The Prompts tab sets the agent's system prompt and prompt (manage reusable ones under Wyregraf → All Prompts), and Profiles picks its embeddings/LLM profiles.

Networks #

A Network wires agents into a pipeline. Go to Wyregraf → Networks.

Editing a network

  1. The Processing Agent receives each incoming question first — typically a Query Processor that decides and prepares what happens next.

Below it, the Agents list is the pipeline itself. Each row pairs an agent with its prompt, a Fallback Agent to run if it comes up empty (for example: retrieval first, fall back to history), and a Response Evaluation that checks the step's output before it moves on.

Putting a network behind a chat #

On a chat's Main tab, set Chat Type to Agent Network and pick the network. The visitor experience stays the familiar chat widget from Displaying the Chat — the network only changes how the answer is produced.

Updated on October 25, 2026
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